Case Study: Asda achieves 63x ROI by tackling phantom inventory with Retail Insight

Asda removes 1.6m phantom inventory units with Retail Insight

Asda, a major UK retailer, faced the significant challenge of phantom inventory, where inaccurate stock records led to operational inefficiencies. They partnered with Retail Insight and implemented its Inventory Insight solution to tackle this widespread issue in a scalable way across their large estate.

Retail Insight used a cognitive technology solution blending AI and machine learning to analyze sales and inventory data, generating alerts for store staff to manually validate. This data-led approach delivered rapid and substantial results, including the removal of 1.6 million units of phantom inventory and a 63x return on investment for Asda.

Asda