Case Study: Rembrandt transforms omnichannel retail with Retail Express

Rembrandt transforms omnichannel retail in under 10 weeks with Retail Express

Rembrandt, a New Zealand men's fashion retailer, faced significant challenges as its business model shifted to include wholesale, retail, and eCommerce operations. Their outdated and separate ERP and POS systems resulted in duplicated data, high software costs, and inefficiencies. During the COVID-19 lockdowns, Managing Director David Lyford saw an opportunity to seek a new, cost-effective solution from vendor Retail Express to create a digitally-enabled and efficient omnichannel experience.

Retail Express collaborated with ERP provider Sync to implement a fully integrated, cloud-based tech stack for Rembrandt in under 10 weeks. The solution included pooling all inventory into a single source, automating stock replenishment, and providing real-time supply chain visibility at the point of sale. This allowed Rembrandt to maximize sales, minimize overstocks and understocks, and offer a seamless customer experience. The implementation by Retail Express significantly reduced software ownership costs and the labour hours required for manual tasks.

Rembrandt