Case Study: Magazine Designer Clothing achieves 75% faster purchase order processing with Retail Express

Magazine Designer Clothing - Customer Case Study

Magazine Designer Clothing, a New Zealand-based fashion retailer with 10 physical stores and an online operation, faced significant challenges as it grew. Their previous point-of-sale (POS) software could not handle the complexities of a multi-store business, leading to inefficient manual reporting, poor data management, and a lack of adequate vendor support. These limitations consumed excessive staff time on administrative tasks and restricted their marketing and operational capabilities.

The retailer implemented the integrated retail software solution from Retail Express. With dedicated support from a Retail Express Success Manager, they smoothly rolled out the new POS system across all locations and integrated it with their Shopify store. The results were substantial, including a 75% reduction in purchase order processing time, a 50% reduction in online order processing times, and vastly improved efficiency for inter-store stock transfers and customer data management.

Magazine Designer Clothing

Anna Conaghan

Project Manager