Case Study: Rembrandt transforms omnichannel retail with Retail Express

How Rembrandt transformed their omnichannel experience with Retail Express in less than 10 weeks.

Rembrandt, a men's fashion retailer and manufacturer, faced significant challenges as its business model evolved to include wholesale, retail, and eCommerce. Its existing ERP and POS software were operating separately, resulting in duplicated data, high costs, and an inability to efficiently manage its 14 stores and online operations. This outdated technology was lagging and unable to support the omnichannel experience the company needed to grow, a problem accelerated by COVID-19 lockdowns.

The solution was implemented by Retail Express, which provided its POS software and built a direct integration with the Sync ERP. This created a fully integrated, cloud-based tech stack that pooled inventory across all channels and automated stock replenishment. As a result, Rembrandt achieved this transformation in under 10 weeks, maximizing sales through a single inventory source, minimizing overstocks, streamlining special orders, and reducing software ownership and labour costs. Retail Express provided the tools for Rembrandt to become a more agile, efficient, and transparent omnichannel business.

Rembrandt

David Lyford

Managing Director