Case Study: Retailability achieves faster despatch and warehouse efficiency with Retail Directions

Retailability boosts despatch rates 30% with Retail Directions

Retailability, a South African fashion retailer, faced challenges in managing its complex and growing supply chain efficiently after acquiring the Edgars brand. They engaged the vendor, Retail Directions, to help improve process efficiencies and accuracy within their distribution center, specifically looking at automating manual tasks.

Retail Directions implemented an automated divert system using updated barcode technology, which reads shipping labels and routes cartons to the correct dispatch chute. This solution increased conveyor speed efficiency by over 100% and boosted dispatch rates by 30%, while also drastically reducing shortages and misdirected cartons. The vendor also introduced an automated scan and receive system for goods, which further improved accuracy and operational efficiency for Retailability.

Retailability