Case Study: Premier Title & Escrow achieves smoother state audits and greater efficiency with ResWare by Adeptive Software

Premier Title & Escrow - Customer Case Study

Premier Title & Escrow, led by Janine M. Atamian, faced inconsistent file processing and complex state-by-state compliance across its multi-state operations, which made audits and day-to-day workflows frustrating and error-prone. To solve this, they turned to Resware by Adeptive software to standardize processes and enforce consistent handling of files and state rules.

Resware by Adeptive software was configured with automated actions, deadline creation, and pop-up notifications to drive correct file flows, force follow-ups, and remind staff of state-specific requirements. The implementation delivered smoother state audits, far fewer out-of-pocket mistakes, and clear gains in workflow efficiency and communications—Premier reported the first audit under ResWare as “amazing” and continues to see improvements as they refine the system.

Premier Title & Escrow

Janine M. Atamian

President