Case Study: NETCO achieves scalable, efficient workflow and faster issue resolution with ResWare by Adeptive Software

NETCO - Customer Case Study

NETCO, a national title and closing services company operating in all 50 states and handling thousands of monthly orders, was outgrowing its proprietary in‑house system — hitting limits in speed, usability and storage that caused processing lag, manual email handoffs and increased errors. To modernize and scale its operations, NETCO selected Resware by Adeptive software and its ResWare platform to replace the legacy system.

Resware by Adeptive software implemented a highly customizable ResWare workflow, trained NETCO administrators, and streamlined the handoff between title and closing so staff gained real‑time file visibility and could catch and mitigate problems faster. The vendor’s responsive support (90% of issues fixed over the phone in minutes and upgrades installable within a month) helped NETCO realize measurable efficiency gains, reduced errors, and a scalable system that continues to deliver cost savings.

NETCO

Dan Kuhn

Senior Examiner