Case Study: JFM Advertising (Marketing & Design Agency) boosts employee engagement and meeting productivity with RESULTS.com

Collaboration, Freedom, Flexibility, Hallmarks of a more engaged and innovative team

JFM Advertising is a New Zealand marketing and design agency known for creative work and a predominantly Gen Y workforce. The firm struggled with retaining talent and balancing the flexible, non‑9–5 needs of creative staff with the demand to deliver measurable, bottom‑line results — compounded by fragmented data across multiple systems and dispersed talent.

By implementing RESULTS.com to automate KPIs and centralize performance data, JFM gained full transparency into resource allocation, pipeline and billing, giving employees autonomy tied to clear goals. Using RESULTS.com’s Integrated Meetings to turn visibility into action, the agency improved meeting effectiveness (an initial 3% productivity lift), boosted responsiveness and productivity, and reported significantly higher client engagement.

JFM

Jo Foster

Business Owner & Director