Case Study: The Belgian Waffle Co. achieves 300+ outlet scalability and reduced revenue leakage with Restroworks

The Belgian Waffle Co. scales to over 300 outlets using Posist

The Belgain Waffle, a franchise scaling to over 300 outlets, struggled with inaccurate performance monitoring, revenue leakages across multiple touchpoints, and a lack of data to drive marketing during lean hours. To address these challenges they engaged Restroworks, using Restroworks' Quick Service Restaurant software and restaurant management tools to centralize POS, inventory and CRM functions.

Restroworks implemented real-time outlet performance tracking, CRM and loyalty integration for customer segmentation and personalized campaigns, and stock/inventory controls with smart user roles to reduce discrepancies. As a result, The Belgain Waffle achieved consistent recipes across 300 outlets through centralized updates, increased revenue via data-driven marketing, and controlled costs by reducing food wastage and pilferage thanks to tighter inventory tracking from Restroworks.

The Belgain Waffle

Shrey Aggarwal

The Belgain Waffle