Case Study: Taco Bell India achieves reduced operational costs and improved efficiency with Restroworks

Taco Bell Reduces Operational Cost & Drives Efficiency with Posist

Taco Bell India, operating 88 outlets and 1,500+ terminals across Pan India, faced scaling challenges with legacy systems—NCR Aloha POS for billing and Fourth for stock—that were inflexible, slow to customize, and lacked real-time reporting, forcing extensive manual consolidation. To modernize operations and support rapid expansion, Taco Bell India partnered with Restroworks to deploy a unified restaurant management platform covering POS, inventory, CRM, reporting and integrations.

Restroworks brought front‑of‑house and back‑of‑house operations onto a single platform (billing POS, inventory management, order‑ready boards, CRM and analytics), delivering real‑time sales and inventory visibility, faster order handling and fewer delays. The solution reduced order acceptance time by about 6–7 seconds, improved order preparation and customer experience, cut raw‑material wastage and food costs, and enabled data‑driven marketing and regional reporting across all outlets.

Taco Bell India

Sumit Arora

Head of IT