Case Study: K-Hospitality achieves 70% increase in operational efficiency with Restroworks

K-Hospitality improves operational efficiency by 70% across its sub-brands

K-Hospitality, a hospitality group operating 400+ outlets across travel, lifestyle, banquet and mall F&B, faced high IT maintenance costs, data silos and an on-premise POS that left managers without real-time data and limited marketing effectiveness. To modernize operations, they engaged Restroworks and implemented its cloud-based enterprise POS and CRM-integrated platform.

Restroworks centralized real-time data visibility across group, cluster and outlet levels, integrated CRM with POS for targeted campaigns, and enabled remote, single-team IT management to eliminate per-outlet maintenance. The result for K-Hospitality was a 70% increase in operational efficiency, better-targeted marketing, reduced IT manpower and maintenance costs, and reliable, zero-downtime operations.

K-Hospitality

Siddharth Laskar

Head of IT Department