Case Study: Ama Cafe Scales Multi-Floor Operations Seamlessly with Restroworks

How Ama Cafe Scaled a 5-Floor Operation Seamlessly Using Restroworks

Ama Cafe, a Himalayan-style café founded by Tenzin in Delhi, grew from a small outlet to a five-floor operation across Delhi and Dehradun. As the business expanded, it struggled with manual KOT-based order flow, order errors, limited real-time visibility, slower table management, and menus that lacked visual guidance for guests.

Restroworks helped Ama Cafe streamline operations with tablet-based ordering, QR code ordering, photo menus, hourly sales reports, and mobile access to live business insights. The vendor’s system improved order accuracy, reduced server workload, helped optimize closing hours by 30 minutes after identifying late-evening sales patterns, and lowered table turnover times, enabling the café to scale smoothly without traditional KOT dependency.

Ama Cafe

Tenzin Thardoe

Founder