Case Study: Herfy Food Services achieves enterprise-wide digital transformation across 400+ outlets in under 150 days with Restroworks

Herfy Achieves Digital Transformation Across 400+ Outlets In Less Than 150 Days

Herfy Food Services, Saudi Arabia’s largest fast-food chain with 400+ outlets, was held back by a fragmented legacy POS that prevented centralized control, forced manual entry for orders from aggregators (HungerStation, Jahez, Mrsool), and offered poor visibility between front- and back-of-house across a complex 550+ item menu. Restroworks was engaged to address these technology and scalability challenges and modernize the chain’s digital operations.

Restroworks deployed its Premium Enterprise Suite—POS, real-time analytics, CRM integrations and KDS/order-ready displays—across 400+ outlets in under 150 days, consolidating delivery integrations to a single screen and enabling centralized recipe, menu and promotion management for 550+ items. The Restroworks implementation delivered enterprise-wide visibility and scalable order handling (supporting 400+ QSR outlets, 11 bakeries and 6 international locations), enabling data-driven promotions, synchronized recipes and improved operational efficiency.

Herfy Food Services

Mohammad Hussein

IT Applications Manager