Case Study: First Fiddle Restaurants achieves centralized enterprise control and reduced pilferage across 28+ outlets with Restroworks

First fiddle restaurants sets up centralized control across 28+ outlets with Posist

First Fiddle Restaurants, a multi-brand operator managing 28+ outlets across 20+ brands in India, faced complex operational visibility and high inventory pilferage. Seeking centralized control and real-time insights, they partnered with Restroworks and adopted its enterprise management solution — including an enterprise module, Cockpit app and anti-theft features — to improve outlet-level reporting, billing control and fraud detection.

Restroworks implemented real-time, outlet- and enterprise-level reporting accessible via the Cockpit app, individual staff logins for traceable billing, and anti-theft alerts to surface fraudulent transactions and void bills. As a result, First Fiddle achieved tighter control without frequent site visits, faster issue resolution, improved profitability through data-driven decisions, reduced pilferage and inventory losses, and better customer experience via table reservations — all delivering measurable time and cost savings across their restaurants.

First Fiddle Restaurants

Priyank Sukhija

Founder and MD