Case Study: Renaissance Benefits launches an accessible, compliant TennCare Medicaid dental website with Responsory

Renaissance Benefits launches a compliant TennCare dental site for 1.6 million members with Responsory in 7 months

Renaissance Benefits faced the challenge of launching a compliant and accessible website for its new TennCare Medicaid dental program, which served 1.6 million members, within a strict seven-month deadline. Partnering with Responsory for web design and development, the customer needed to navigate complex state requirements, legal reviews, and accessibility standards while creating an intuitive user experience.

Responsory collaborated closely with the Renaissance team to build a customized, secure, and scalable website that prioritized accessibility from the start. The solution was launched on schedule, passing all legal and VPAT audits without major revisions. This successful deployment allowed Renaissance to meet its contractual obligations to the state and provided a reliable digital resource for members from day one.

Renaissance Benefits