ResponseTek B2B Case Studies & Customer Successes

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ResponseTek is the leader in enterprise customer experience management software solutions. World market leaders in finance, telecommunications and retail – including 14 of the world’s top telcos, and Bloomberg’s top ranked bank – trust ResponseTek to drive millions of customer interactions every week. The ResponseTek Listening Platform™ eliminates silos of information by integrating customer experience data and reporting throughout the entire organization to improve customer satisfaction. Founded in 1999, ResponseTek is headquartered in Vancouver, Canada and operates in over 30 countries throughout North America, Europe and Asia.

Case Studies

Showing 4 ResponseTek Customer Success Stories

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ANZ Bank achieves higher home loan conversions with ResponseTek

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Fortune 500 Bank achieves 10% higher customer satisfaction with ResponseTek

Major UK Telecom Provider achieves 5% higher FCR and 3% lower churn with ResponseTek

Top-5 UK Telecom Company achieves 87% customer satisfaction with ResponseTek

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