Case Study: noonmar Achieves 40% More New Customers with Respond.io

noonmar Increases New Customers by 40% in One Month

noonmar, a global e-commerce marketplace selling authentic Turkish goods, used Respond.io to bring Facebook, Instagram, TikTok, and WhatsApp conversations into one inbox. The company needed better visibility into ad performance, a clearer view of the customer journey, and stronger ROI from its marketing and sales efforts.

Respond.io helped noonmar implement Meta Conversion API, TikTok Lower Funnel Events, and lifecycle tracking to send conversion data back to ad platforms, improve targeting, and guide agents through the buying journey. With Respond.io, noonmar increased conversions by 20%, grew new customers by 40%, and boosted leads by 10%, while also improving customer segmentation and retargeting.

noonmar

Lulia Alsayyed

Marketing Manager