Case Study: Dalilk Academy Doubles Student Enrollment with respond.io

How Dalilk Academy 2x Its Student Enrollment by Centralizing Communications

Dalilk Academy, an online English training and exam preparation center serving students across the GCC, was struggling to manage inquiries coming in through multiple personal WhatsApp numbers. This made it hard to respond quickly, prevent lost leads, run promotions at scale, and monitor agent performance.

Using Respond.io, Dalilk Academy centralized communications on a single WhatsApp Business Platform inbox, automated lead routing and assignment, sent targeted broadcasts, and used reporting to track performance. With Respond.io, the team doubled student intake, generated 730,448 enrollments in 7 months, and achieved a 73.2% average conversion rate.

Dalilk Academy

Ahmad Hijazi

Managing Director