Respond.io
36 Case Studies
A Respond.io Case Study
GETUTOR, a leading educational consultancy in Hong Kong, needed a better way to manage high volumes of WhatsApp inquiries from parents and reduce missed sales opportunities. After struggling with Sleekflow’s WhatsApp API, automation, and support issues, the team looked for a more reliable conversation management platform to prioritize leads, track conversations, and speed up course bookings.
Respond.io implemented team inbox prioritization, Workflow automation with an AI Agent, lead lifecycle tracking, and reporting tools to streamline booking and improve lead handling. With respond.io, GETUTOR increased the number of leads handled per day by 50%, achieved 0 missed messages, and grew sales by 24% in just two months.
Jedi Hui
Chief Executive Officer