Case Study: Paylocity achieves verified participant recruiting with low no-show rates with Respondent

Paylocity books verified participants with Respondent across 4.3M verified users

Paylocity, a provider of HR and payroll software, needed to recruit high-quality, verified participants for its UX research to ensure reliable insights for product decisions. Their challenge was finding participants who accurately matched their study criteria and who would reliably show up for sessions, minimizing no-show rates and wasted research time. To address this, they turned to the vendor Respondent for recruiting.

Using Respondent's service, which provides direct access to a large panel of pre-verified participants, Paylocity's researcher could confidently screen and select the right people for each study. The solution implemented by Respondent resulted in a very low no-show rate and the assurance that participants were who they claimed to be. This dramatically increased the efficiency and effectiveness of their research process, allowing more time to be spent on the research itself rather than on managing participant logistics.

Paylocity