Case Study: US-Based Home Finance Company achieves comprehensive, rules-free security monitoring and improved incident coverage with Respond Software

US-Based Home Finance Company - Customer Case Study

US-Based Home Finance Company had invested in a SIEM but struggled to keep up with the constant rules‑writing needed to cover use cases and felt the SIEM was missing incidents. To improve monitoring without increasing engineering effort, they routed their IPS data to Respond Software’s Respond Analyst to get automated analysis and escalation instead of hand‑crafting detection rules.

Respond Software’s Respond Analyst ingested 2,600,500 network IPS events over a 30‑day window, escalated 4 incidents that the SIEM missed, and delivered 100% accuracy for those escalations — proving better coverage than the SIEM with zero engineering costs. The solution provided 100% coverage of high‑volume, low‑signal alerts with no filtering and added detection capacity without adding resources.