Case Study: Large Regional Financial Services Company achieves 50% reduction in outsourced security costs with Respond Software

Reducing Outsourced Costs in Security by 50%

Large Regional Financial Services Company operated a small in‑house team (three SOC analysts, two incident responders) and relied on an MSSP for level‑1 and off‑hours monitoring, but was unhappy with the time from detection to response and overall effectiveness. To address this gap they engaged Respond Software and implemented the Respond Analyst to strengthen their monitoring and incident handling.

Respond Software’s Respond Analyst was deployed to monitor core telemetry 24/7, effectively adding the equivalent of 11 analysts and enabling the company to analyze 66,000,000 events over 30 days. The solution cut outsourced security costs by 50%, shortened detection‑to‑response times, increased confidence in the security program, and delivered measurable outcomes (about 8 incidents per week with 95% accuracy of escalations).