Case Study: Fortune 500 company doubles SOC monitoring capacity and achieves >92% escalation accuracy with Respond Software

Fortune 500 Company - Customer Case Study

Fortune 500 Company faced rapid growth that required doubling its security monitoring capacity while its in-house SOC was already stretched thin—analysts spent 30–40% of their time handling inaccurate escalations. They engaged Respond Software and deployed the Respond Analyst to address high false positives and improve escalation accuracy.

Respond Software’s Respond Analyst enabled the SOC to scale to increased data volumes without adding headcount, delivering drastic time savings when adding sensors, faster alert-to-response times, and consistent analysis at scale. The solution analyzed 242,246,182 alerts per month, scoped and prioritized >12 escalations, and achieved >92% accuracy of escalations.