Case Study: Financial Services Providing Company achieves 24/7 security coverage with Respond Software

Financial Services Providing Company - Customer Case Study

Financial Services Providing Company, the mortgage and title division of a Fortune 500 home building firm, needed stronger enterprise-grade security with only a four-person team. To meet compliance requirements and manage a very large volume of security data, the company relied on a SIEM and Snort NIDS, but the SIEM generated heavy alert noise, required constant rule tuning, and consumed hundreds of hours each year.

To improve coverage and efficiency, Financial Services Providing Company deployed Respond Software’s Respond Analyst alongside its SIEM to automate decision-making and monitor raw log data directly. Over a one-year comparison, Respond Software helped reduce alert noise by 95%, cut tuning work to zero, and lower escalations from 10,000s to about 160 per year, including 3 threats the SIEM missed. The result was 24/7 extended coverage, hundreds of hours saved, and an estimated $100,000s in breach-cost avoidance.