Case Study: Odell Studner Group Reduces Policy Checking Turnaround Time with ReSource Pro

Odell Studner Gets Real Policy Insights

Odell Studner Group, a specialized risk consulting and insurance brokerage serving middle-market companies, wanted to improve operations and better understand the drivers behind performance, productivity, and profitability. To help address this challenge, the firm partnered with ReSource Pro and began using its Policy Checking and Policy Insights capabilities.

ReSource Pro implemented Policy Insights to analyze errors, endorsement costs, risk exposure, and employee and carrier performance. The results were significant: policy checking turnaround times dropped from over 180 days to 60 days in two months, errors per policy were reduced by 20–30%, internal timelines were more consistently met, and carrier relationships improved through better visibility into policy issues and risk.

Odell Studner Group

Cindy Wolkiewicz

EVP, Chief Operating Officer