Case Study: Wine & Roses Hotel & Spa achieves lower IT costs and better guest service with ResortSuite

Wine & Roses Hotel & Spa - Customer Case Study

Wine & Roses Hotel & Spa, located south of Sacramento among wineries and botanical gardens, needed to reduce the high cost of maintaining multiple technology solutions from several vendors while improving guest service before, during, and after each stay. ResortSuite provided integrated applications, including PMS, SPA, and CATERING, to address these operational challenges.

With ResortSuite, Wine & Roses Hotel & Spa shrank overall IT expenses and eliminated many tedious manual processes. The hotel also gained the ability to send guests personalized confirmation letters by email or mail before arrival, improving the pre-stay experience.

Wine & Roses Hotel & Spa