Case Study: Smugglers’ Notch Resort streamlines guest data and operations with ResortSuite

Smugglers’ Notch Resort - Customer Case Study

Smugglers’ Notch Resort, a well-known family resort, faced challenges with its legacy systems which created fragmented data and limitations across its multifaceted operation. The resort needed a single solution to manage all areas of its business and to easily store and retrieve valuable guest information. They implemented a suite of applications from ResortSuite to address these needs.

ResortSuite provided an integrated solution that produced a single, accessible guest profile and enhanced the flow of business intelligence both internally and to guests. The implementation integrated debit and credit card processing, which lessened transaction times and reduced the opportunity for errors. This comprehensive approach by ResortSuite successfully replaced the resort's legacy systems.

Smugglers’ Notch Resort