Case Study: a UK government department achieves major voice migration cost savings with Resonate UCC

UK Government Department - Customer Case Study

A UK government department faced the challenge of migrating from an end-of-life PBX system after support was withdrawn. They needed to rationalize their existing features and find a partner to help them transition to a modern Skype for Business platform. They partnered with Resonate UCC to achieve this.

Resonate UCC mapped the legacy system's features to the new Skype for Business solution, identifying unused connections and recommending advanced features. Following implementation for a large number of users across the UK, the department migrated its entire voice environment. Resonate UCC's solution delivered massive IT and resource cost savings from removing legacy equipment and significant savings from rationalizing voice infrastructure during the migration.