Case Study: a leading global supermarket achieves global Teams rollout and legacy conferencing cost savings with Resonate UCC

Leading Global Supermarket - Customer Case Study

The customer, a leading global supermarket, wanted to realize the full value of its existing Office 365 investment by improving company-wide collaboration and communication. Resonate UCC was engaged to help achieve this goal.

Resonate UCC developed and executed a staged implementation strategy for Microsoft Teams, which included a global rollout of core features followed by advanced functionalities like Dial-in conferencing and Enterprise Voice. This solution was successfully deployed to 30,000 head office staff, allowing the supermarket to eliminate legacy hardware and its associated costs. As one of the first organizations to use Microsoft Teams Direct Routing globally, the customer gained a competitive advantage.