Case Study: a leading food manufacturer achieves global Microsoft Teams adoption with Resonate UCC

Leading Food Manufacturer - Customer Case Study

A leading global food manufacturer sought a partner to facilitate the adoption and implementation of Microsoft Teams across its organization. Resonate UCC was selected to provide this service, along with a comprehensive change management and adoption strategy.

Resonate UCC implemented a detailed five-step plan, covering discovery, employee communications, targeted adoption campaigns, executive support, and adoption in lockstep with deployment. This solution established Resonate UCC as a trusted advisor and successfully supported the Teams rollout, which is set to serve 50,000 users globally. The vendor’s agility, specialist engineering skills, and end-to-end expertise were key to achieving this successful large-scale transformation.