Case Study: T-Mobile Netherlands reduces incidents with Resolver

T-Mobile Netherlands Improves Security and Reduces Incidents Using Resolver’s Risk Intelligence Solution

T-Mobile Netherlands needed a better way to analyze security data and reduce retail incidents, especially around customer safety and gang activity. Using Resolver’s Risk Intelligence solution, the company aimed to make data instantly accessible and structured so its security team could respond faster to unwanted events.

Resolver helped T-Mobile Netherlands identify common causes through link charts, root cause analysis, and trend reporting, enabling quicker action after incidents. The result was reduced shrinkage, improved community protection, and six months incident-free at the retail level, showing measurable impact from Resolver’s support.

T-Mobile

Michel Beer

Physical Security & Investigations Specialist