Case Study: SaskTel achieves an efficient, accountable internal audit program with Resolver’s GRC Cloud

Running an efficient Internal Audit program with SASKTEL

SaskTel, Saskatchewan’s leading full‑service communications provider, struggled with an inefficient internal audit process built on Excel, Access and Word documents that required manual updates and data transfers—making action tracking and executive reporting slow and error-prone. Management needed a solution that would give them timely access to action plans and audits while reducing manual effort.

SaskTel implemented Resolver’s GRC Cloud, whose Workflow and drill‑down dashboards shifted responsibility to control owners, enforced accountability, and gave senior management and the Board real‑time visibility into outstanding issues and remediation progress. The platform’s flexibility let SaskTel tailor its audit framework and streamline reporting, improving oversight and making the audit program far more efficient.

SaskTel

Kevin Rich

Senior Auditor