Case Study: Premier League Football Club tackles online abuse with Resolver

Premier League football club works to tackle online abuse

Premier League Football Club faced a surge in online hate and abuse across its social media channels, especially during match days and major events, making it difficult to separate harmful content from normal fan engagement. The club turned to Resolver to help protect its fan communities and players from these growing online threats.

Resolver implemented its Social Defense and VIP Defense solutions to identify risk signals, remove harmful posts within minutes, and send real-time alerts to security teams. In one year, Resolver discovered and removed more than 85,000 items of abuse or hate speech, including 8,531 harmful acts during a single high-profile match, a 1,547% increase versus non-match days.