Case Study: Mount Sinai Hospital Streamlines Security Incident Reporting with Resolver

Mount Sinai Hospital streamlines incident reporting across 3 sites with Resolver

Mount Sinai Hospital, an acute care academic health sciences centre in Toronto, needed to improve the tracking and reporting of security and fire safety incidents. Their previous process lacked proper documentation and made it difficult to provide clear analytics to hospital leadership. They implemented Resolver's incident management solution to address this challenge.

Resolver provided the hospital with an intuitive system that streamlined daily incident logging and report writing. The solution ensured proper documentation and timing, which allowed significant incidents to feed directly into analytics used by the C-suite. For the security team, Resolver simplified day-to-day recordkeeping and built a valuable record for future reports and investigations.

Mount Sinai Hospital