Case Study: Metro Supply Chain gains executive visibility into lost time incidents with Resolver

Metro Supply Chain gains executive visibility across 190+ sites with Resolver

Metro Supply Chain, a major Canadian third-party logistics provider, faced a challenge in gaining visibility into lost time incidents and reporting that data to its executives. The company implemented Resolver's incident management platform to streamline this process and improve organizational reporting.

Using Resolver, the team gained the ability to easily track their Lost Time Injury Frequency Rate (LTIFR), benchmark it against industry standards, and set KPI targets. The solution made reporting to the board straightforward, replacing a manual data compilation process. After four years of use and full team adoption, Resolver began to provide a true picture of the organization's safety performance, enabling clear executive communication.

Metro Supply Chain

Asaf Levy

Director of Security and Loss Prevention, Metro Supply Chain