Case Study: Camberry Casinos achieves exceptional ROI and streamlined incident analysis with Resolver

Increasing ROI with Effective Incident Analysis— Perspective at Camberry Casinos

Camberry Casinos, a U.S. operator of multiple casino, hotel and resort properties with over 7,000 employees, was generating hundreds of incident reports daily but relying on a legacy IRIMS system that had become complex, inconsistent and hard to maintain. The outdated interface and platform limited scalability and user adoption, creating a need for a modern, easy-to-use enterprise incident reporting solution to standardize documentation and simplify analysis.

Camberry selected Perspective by PPM 2000, migrated existing IRIMS data, and deployed the system company‑wide along with DispatchLog and planned Focal Point BI. Perspective’s intuitive UI and powerful querying/reporting (Analysis Expert) produced accurate, consistent records (including photos and signed statements), expanded access to over 600 users and other departments, cut workers’ compensation costs by more than half, aided law enforcement and trend analysis, optimized staffing and delivered clear ROI within months.

Camberry Casinos

Ron Smith

Corporate Security and Surveillance Systems Manager