Resolver
60 Case Studies
A Resolver Case Study
TransCanada, a major North American energy infrastructure company with roughly $54 billion in assets and thousands of employees operating across multiple jurisdictions, faced an audit challenge as its expanding project portfolio outpaced a decentralized, project-by-project audit approach. Audits were managed as individual projects with inconsistent metrics, making it difficult to baseline performance, allocate limited audit resources, and assure quality across growing, complex capital programs.
To address this, TransCanada implemented an ISO 9001–based Quality Management System (CPMS) and adopted Resolver’s GRC Cloud for integrated audit management, enabling risk-aligned, continuous-improvement audits. The solution improved visibility and control, supported over 262 audits, and delivered measurable value: project count rose 110% while staff grew 60%, issues fell ~33%, average project conformance improved ~31% (phase scores from 48% to 79%), and the program boosted agility, stakeholder confidence, and industry recognition.