Case Study: Multinational Pharmaceutical Company achieves unified global incident visibility and a risk‑aware security culture with Resolver

How Resolver Helped a Multinational Pharmaceutical Company Build a World-Class Security Strategy

One of the world’s largest pharmaceutical companies faced fragmented security after multiple acquisitions: disparate, outdated systems and inconsistent local reporting left corporate security without a global view of incidents, exposing the business to intellectual property theft, counterfeiting and supply‑chain disruption. The central security team needed a way to standardize incident capture, tie events to business risk and produce actionable insight for management.

The company implemented Resolver’s unified incident management and a mandatory governance process, standardizing data, drop‑down reporting and quarterly risk reports tied to designated risk owners. The result was clearer, actionable visibility—incidents tracked doubled (reflecting more accurate capture), risk maps and root‑cause analysis enabled targeted countermeasures (for example, employee training after a 30% rise in social‑engineering in China), and the security team can now demonstrate business impact and drive continuous improvement.