Case Study: Street Capital Bank achieves streamlined, automated compliance and real-time risk visibility with Resolver

How Resolver Brought Simplicity and Consistency to Street Capital Bank’s Compliance Process

Street Capital Bank, a growing Schedule I mortgage bank with about 120 employees and a large loan portfolio, faced intense regulatory scrutiny but had a very small compliance team. With fixed compliance costs and manual, inconsistent processes driven by spreadsheets, Chief Compliance Officer Pam Huggler needed a way to make the program efficient, auditable and scalable.

Street Capital implemented Resolver’s Compliance Management (plus regulatory content) to centralize policies, controls, vendor and model risk, replacing dozens of spreadsheets with a single, customizable system. The collaborative rollout added automated workflows and notifications, giving the bank real‑time, board‑ready reporting on control status and inherent/residual risk, freeing the team to work strategically and paving the way to expand Resolver across enterprise risk management.

Street Capital Bank

Pam Huggler

Chief Compliance Officer