Case Study: Resolver’s InfoSec team achieves 3X efficiency and 0 audit findings with Resolver IT Risk and Compliance software

How Resolver Achieved InfoSec Compliance Using Software

Infosec at Resolver faced a time-consuming, manual compliance process for certifications like SOC 2 Type 2, HIPAA, and ISO 27001. Using spreadsheets, shared folders, and email, the team had to collect evidence, manage control owners, and respond to auditors and customer security requests, which made the work slow, repetitive, and error-prone.

Resolver implemented its IT Risk and Compliance application to centralize certification workflows, automate SOC 2 framework updates, assign tasks to control owners, and manage communication in one system. The results were significant: the team became about 3x more efficient, collected more than 2,500 pieces of evidence in the same seven months, remediated 55 control gaps before audit, and finished with 0 audit findings, compared with 3 minor findings the prior year.

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