Case Study: Grow Financial achieves enterprise risk alignment and an embedded risk culture with Resolver

How Grow Financial Aligned Risk Management with Corporate Objectives & Embedded Risk in their Overall Culture

Grow Financial Credit Union, the third largest credit union in Tampa Bay with 25 branches and about 200,000 members, faced a growing need to move beyond a checkbox enterprise risk process. Their homegrown, spreadsheet-based system provided limited visibility across 30 departments, made it hard to engage front-line teams regularly, and slowed decision-making and regulatory compliance efforts.

By implementing Resolver, Grow centralized its risk register, standardized assessments, and embedded risk appetite into day-to-day decision‑making. The result was clearer prioritization and mitigation of risks, improved transparency and accountability, faster, more informed lending decisions, and a scalable, customizable solution that better aligns risk management with corporate objectives.

Grow Financial

Chase Clelland

Vice President of Enterprise Risk (Risk Management, Fraud, BSA, Physical Security and Information Security)