Resolver
68 Case Studies
A Resolver Case Study
Equitable Bank, a major Canadian Schedule I bank, faced a challenge with its manual and offline second-line compliance testing process. This method was inefficient and prone to errors, lacking a centralized data system. To address this, the bank partnered with Resolver to build a new, scalable monitoring and testing module.
Resolver worked closely with Equitable Bank over a six-month period to develop a tailored solution. The new module centralized control list data, annual planning, and engagement planning, which significantly improved data integrity and generated sharper insights. While time savings were expected, the reduction in manual input and handoffs was a key benefit. The solution was also designed for a future rollout to first-line teams, with the goal of creating a holistic, centralized program on Resolver's platform.