Resolve
14 Case Studies
A Resolve Case Study
Archipelago Lighting, a leading LED lighting manufacturer and OEM, needed a better way to handle B2B credit checks and net terms for its growing commercial customer base. Before Resolve, the team relied on manual multi-page applications, trade reference calls, and Experian checks, which slowed approvals to as long as 10 business days and made it harder to close sales.
Resolve automated Archipelago Lighting’s credit and net terms process with its digital dashboard and pre-approval workflow, cutting turnaround time to 24 hours and sometimes the same day. With Resolve, Archipelago gained real-time visibility into customer credit limits, reduced manual work for finance, and increased average credit lines from about $1,000–$2,500 to $50,000, helping the company close and retain more customers and tripling revenue.
James Deng
Director of Operations