Resolve
14 Case Studies
A Resolve Case Study
Elston Materials, a Chicago-based concrete and masonry supplier, needed a better way to compete in a slow-paying industry where customers often took 75 days or more to pay. The company’s cash flow was tied up, vendor payments were delayed, and its outdated accounts receivable process made it hard to grow without adding stress. Elston turned to Resolve and its net terms / accounts receivable solution to find an alternative to traditional factoring.
With Resolve, Elston automated collections, payment reminders, customer credit checks, invoice visibility, and account holds while using a gray-label invoicing experience that preserved its brand. The results were significant: credit checks dropped from up to four days to a few hours, Elston improved pricing with five vendors, increased margins from 25% to 30%, added at least 10 new customers, and expects 20% revenue growth from $10 million to $12 million.
Alex Puig
Chief executive officer