Case Study: Uni achieves 2x dev velocity and 65% faster MTTR with Resolve AI

Gold-Standard Reliability for India’s Fastest-Growing Credit Platform

Uni, a disruptive FinTech company in India's credit market, faced significant operational challenges due to its hyper-growth and rapid development cycle. Their engineering team was overwhelmed by a surging number of alerts, leading to slower response times and a negative impact on both developer productivity and the customer experience. To maintain their velocity and ensure reliability, Uni sought a solution and partnered with Resolve AI.

By implementing Resolve AI's agentic AI system, Uni automated the triage and investigation of thousands of alerts. The solution integrated with their existing tools and provided 24/7 investigations, pinpointing root causes and routing notifications appropriately. The results were substantial: Resolve AI helped Uni achieve a 65% improvement in MTTR, a 2x increase in developer productivity, and a 25% increase in service reliability, allowing engineers to focus on innovation.

UNI

Nitin Gupta

Founder & CEO