Case Study: Orange Torpedo achieves 400% increase in online bookings and streamlined operations with RESMARK Systems

Orange Torpedo - Customer Case Study

Orange Torpedo, a long-standing river outfitter offering white-water rafting, inflatable kayak adventures, rentals, retail and shuttle services, needed a reservation system that could manage both units and people across a diverse operation. After struggling with paper, spreadsheets, QuickBooks and other booking systems that lacked automated marketing, rental support and remote access, they chose RESMARK Systems tour operator software—especially once rental functionality was added—and praised RESMARK’s hands-on implementation support.

RESMARK Systems delivered a hosted tour-operator platform with rental capabilities, automated email marketing, online booking and marketing ROI tracking, plus improved remote access and scheduling. The impact was substantial: online bookings rose more than 400%, one-day/short trips increased 25% in three months, automated emails contributed to 15–20% overall growth and a 20% higher conversion rate, while operations became more efficient (faster check-in, consolidated records, no need to hire extra office staff).

Orange Torpedo

Erik Weiseth

Owner and General Manager