Case Study: Calix achieves faster, more predictable supply chain risk response with Resilinc

Calix achieves 24-hour supplier response with Resilinc

Calix, an AI and cloud-based platform company serving communications service providers, faced challenges with a manual and fragmented supply chain risk management process. Their supplier network, which included contract manufacturers and limited-source suppliers, was vulnerable to global disruptions and component volatility. To address this, Calix partnered with vendor Resilinc to adopt a more proactive strategy using its supply chain risk management platform and services.

Resilinc's solution provided Calix with supplier-validated sub-tier visibility, EventWatchAI, and What-If Scenarios. This integrated fragmented risk signals into a single, usable workflow, enabling a faster and more disciplined risk response. The results were significant, with most of Calix's top 11 suppliers achieving a response time of approximately four hours against a 24-hour expectation during a what-if exercise, creating a more predictable supply chain risk response.

Calix