Case Study: Edgewood Healthcare improves compliance and drives new revenue with Residex

Edgewood Healthcare drives new revenue with Residex in 15-minute consultations

Edgewood Healthcare, an assisted living and memory care provider, faced challenges with recurring survey risks and inconsistent documentation across its communities. Their outdated processes created compliance gaps and limited billing accuracy. They needed a care platform to standardize records and align with state regulations, leading them to partner with vendor Residex.

The solution from Residex was a purpose-built platform implemented with a collaborative model. This included a custom report that compares service levels, care received, and billing data. This closed documentation gaps and drove measurable revenue increases for Edgewood Healthcare. Ongoing support through bi-weekly calls and clinical alignment continues to support their success.

Edgewood Healthcare