Case Study: Liveblocks improves email deliverability and upsells with Resend

How Liveblocks transforms alerts to upsells using Resend

Liveblocks, a real-time collaboration platform, needed an email solution with better deliverability and easier template maintenance than their previous provider, SendGrid, as these alerts for customers approaching plan limits were crucial for both user experience and potential upsell opportunities.

They implemented Resend with React Email, which provided a straightforward API and excellent documentation for a smooth setup. The solution allowed for the creation of branded templates and reliable sending, leading to a highly positive experience. As a result, Liveblocks is fully migrating its email operations to Resend.

Liveblocks

Guillaume Salles

Co-founder, CTO