Case Study: Diagnostica Stago achieves 100% offline inspections with Resco Forms

Stago achieves 100% offline inspections with Resco

Stago, a global in vitro diagnostics company, needed a mobile solution for its service technicians who often worked in hospital labs without internet access. Their challenge was to achieve 100% offline access to customer data and inspection protocols to maintain complex diagnostic machines. After finding standard mobile CRM apps insufficient, they turned to vendor Resco for a solution that could meet their technical and regulatory requirements with Resco Forms.

Resco provided a customizable mobile app integrated with Dynamics 365 that worked entirely offline. The solution streamlined inspection processes, reduced errors, and enabled on-the-spot report generation with legally binding signatures. As a result, Stago consolidated 100% of its worldwide inspections into one tool, improved data accuracy, and significantly enhanced the efficiency of its field service operations.

Stago